Veolia Water signs partnership contract with New York City to optimize its public water and wastewater services
Apr 12, 2012
Veolia Water's new model innovates by extending the scope of the assignments awarded to the private operator as well as using different types of contracts (performance-based contracts and project management assistance).
Ambitious objective of annual savings of about $100 to $200 million
A new type of partnership
CEO of Veolia Water US
« It's a model in which the role of the private company is broadened to assessing performance and then assisting the public operator to implement the recommendations made. Under the terms and conditions of this contract, Veolia Water shares with New York City the benefits and the risks alike. »
New York City DEP Commissioner
« The Operational Excellence program pairs us with a firm that brings a comprehensive portfolio of best management practices, a track record of boosting productivity while reducing expenses across the globe, and all while protecting existing workforces. Through this new innovative partnership, teams of DEP employees will work with Veolia to look for efficiencies across the board in operations and maintenance and then implement the best recommendations over the next four years. »
Chief Executive Officer of Veolia Water
« We have been applying our Service, Value and Responsibility (SVR) strategy for nearly a year now and it's beginning to pay off, as proven by this new contract. This approach, based on improvement of performance, the best use of natural resources and participation in the plans and programs of the areas where we work, enables us to meet our clients' requirements. We're moving from a supply-based market to a demand-based one, where we combine our traditional solutions with solutions integrating knowledge management and continuous improvement. »
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