Philadelphia Selects Sensus for Advanced Metering Infrastructure Upgrade

Mar 19, 2019

The City of Philadelphia Water Department (PWD) has selected Sensus, a Xylem brand, through a competitive request for proposal process, to deliver smart water technology for its Metering and Customer Service Program. PWD provides services to more than 1.7 million people in Philadelphia.

“Our AMI deployment will provide us with real time access to detailed water usage data, enhancing our customer service and empowering our customers to better manage their water usage,” said Water Commissioner Debra McCarty. “The Sensus solution will enable our customers to receive leak detection notifications that can help avoid unexpectedly high water bills.”

The city will begin deployment of the Sensus FlexNet® communication network and approximately 480,000 SmartPoint® radio transceivers for its existing water meters over the next three years. The Advanced Metering Infrastructure (AMI) solution allows for daily water meter reads and the data is automatically transmitted to PWD.

“We welcome the opportunity to partner with the City of Philadelphia on its smart water journey,” said Mike McGann, Vice President, Sensus Americas. “Our solution will help streamline city water operations thanks to smart metering capabilities such as meter malfunction alerts, leak detection and tamper alarms.”

Sensus participated in the city’s successful AMI pilot demonstration last year.

About Sensus

Sensus helps a wide range of public service providers—from utilities to cities to industrial complexes and campuses—do more with their infrastructure to improve quality of life in their communities. We enable our customers to reach farther through the application of technology and data-driven insights that deliver efficiency and responsiveness. We partner with them to anticipate and respond to evolving business needs with innovation in sensing and communications technologies, data analytics and services.

About Xylem

Xylem is a leading global water technology company committed to developing innovative technology solutions to the world’s water challenges. The Company’s products and services move, treat, analyze, monitor and return water to the environment in public utility, industrial, residential and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced infrastructure analytics solutions for water, electric and gas utilities. For more information, please visit us at


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