American Water Resources Announces More Than 5,000 Nashville Homeowners Have Enrolled in Service Line Protection Programs
Nov 03, 2014
Company pledges to make donation to Second Harvest Food Bank of Middle Tennessee for every new enrollment through year-end
American Water Resources, a partner of Metro Water Services (MWS) in providing Service Line Protection to MWS customers, announced that in just six months since the program launched, more than 5,000 homeowners across Davidson County, as well as portions of Rutherford and Williamson Counties in Tennessee, have signed up for the Water and Sewer Service Line Protection Programs.
"We are proud of the service we are offering to Nashville homeowners," said American Water Resources President Malcolm Conner. "Through our elective Water Line and Sewer Line Protection Programs, homeowners have the ability to help safeguard themselves from the financial demands and stress that occurs when they experience a water or sewer line problem."
Nashville homeowner Charles G. who is enrolled in the program said, "I had a leak in my water pipe from my home to the water meter, which is my responsibility. American Water Resources responded and took care of the matter in a timely, effective and efficient manner. I was pleased with the contractors’ work and professionalism. If I have to use this service again, I know the job will be done right."
To help property owners better manage these risks and the high costs of service line repairs, Nashville Metro Water Services issued a Request for Proposal from qualified providers for service line protection programs in 2013. American Water Resources was awarded a contract to administer the service line protection programs for the eligible properties in the Nashville area in April 2014.
Designed to protect homeowners from unexpected, costly service line repairs that are caused by normal wear and tear, tree roots and aging service lines, the Water Line and Sewer Line Protection Programs provide a solution for repairs that are neither the responsibility of the city’s water department nor covered by typical homeowners’ insurance. At no cost to the city and minimal cost to the customer, American Water Resources fully manages the service line protection program – from establishing a local contractor network and providing customer service, to educating homeowners about their responsibility to maintain their water and sewer lines.
Metro Water Services customers may choose to participate in the Water and Sewer Line Protection Program for a combined price of $11.49 per month. Customers may also elect to enroll in the Water Line Protection Program for $3.99 per month or the Sewer Line Protection Program for $7.99 per month. Those who enroll in the program will receive 24-hour customer service support, leading to greater peace of mind when service line repair needs might occur. There are no claim forms to submit and there are no deductibles for the homeowner.
To celebrate the success of the program and give back to the local community, American Water Resources announced a unique opportunity for Metro Water Services customers who enroll in the Water Line and Sewer Line Protection Programs from October 1, 2014 through December 31, 2014. For every new enrollment received, American Water Resources will make a $1 donation to Second Harvest Food Bank of Middle Tennessee. American Water Resources and Metro Water Services are proud supporters of Second Harvest, and the greater Nashville community.
More News and Articles
Mar 27, 2024
News
USU Study Looks at Water Main Break Rates in the U.S. and Canada
Report Highlights Correlation Between Material and Diameter
Mar 26, 2024
News
Update BE-21: New Material in Course and Modules on Trenchless Pipe Installation
Online training on the topic of pipeline installation in civil engineering: Trenchless technology for underground drainage construction can be a resource-efficient, environmentally friendly, time-saving, and cost-effective alternative to open cut methods. The UNITRACC e-learning course "Utility Tunnelling" has been enhanced …
Mar 25, 2024
Article
Bacteria as a new weapon in wastewater treatment
In early November, San Diego based startup Aquacycl officially opened its first European office and test center at the Water Campus in Leeuwarden. The Netherlands Foreign Investment Agency (NFIA) and the Investment and Development Agency for the Northern Netherlands (NOM) …
Mar 22, 2024
News
A superior HDD offering
Building on its relationships with leading horizontal directional drilling companies, TRACTO Australia has delivered three new rigs to operator Superior HDD.
Mar 20, 2024
News
New portable water filtration technology could improve access to clean drinking water worldwide
The University of Texas at Austin has developed an injectable water filtration system with the aim to aid the over two billion people worldwide who are without clean drinking water.
Mar 18, 2024
News
Global Student Innovation Challenge Calls on Next-Generation Leaders to Tackle Water Security
High School and University Students Worldwide Invited to Expand Water Access and Community Resilience
Mar 15, 2024
News
New water treatment wins Prestigious Award
Introducing a advancement in water treatment, developed by Cardiff University researchers in collaboration with Origin Aqua, the FreeOxTM technology has garnered acclaim by winning a prestigious challenge award at the World Water Tech Innovation Summit. This single-step process not only …
Mar 13, 2024
News
Satellite-based river monitoring technique could provide early warning of flooding
A satellite-based method for monitoring the flow of rivers from orbit could provide a valuable early warning system for flood risk, University of Glasgow researchers have claimed.
Mar 11, 2024
News
Revitalising infrastructure with HDD
Through the use of horizontal directional drilling, TasWater is delivering a new sewer pipeline to improve sewer and stormwater transfer capacity in Launceston, Tasmania.
Mar 06, 2024
News
Picking up the pace on climate action: Building momentum from COP28
At the halfway point of the Paris Agreement, the legally binding international treaty on climate action, average global temperatures are already hitting 1.8°C above pre-industrial levels and future projections are stark. At COP28 in December, we could not escape the reality …
Mar 01, 2024
News
Luminescent sensor detects ‘forever chemical’ pollution in water
Researchers in the UK and Germany have developed a new approach for detecting pollution from ‘forever chemicals’ in water through luminescence.
Feb 28, 2024
Article
BETT installation demonstrating GHG emissions reduction of wastewater treatment
This study presents BioElectrochemical Treatment Technology (BETT) as a new wastewater management solution toward the Net-Zero future. The results reported herein were collected from a BETT pilot system installed at a large brewery in Los Angeles, CA, United States processing …
Contact
American Water Resources (AWR)
Denise Venuti Free
1025 Laurel Oak Road
08043 New Jersey
United States
Phone:
+1 856-309-4690