Aqua Pennsylvania Cuts Ribbon on State-of-the-Art Environmental Laboratory

Jul 29, 2021

Aqua Pennsylvania, an Essential Utilities company, celebrated the official opening of its high-tech environmental laboratory with a ribbon-cutting ceremony. The 14,700-square-foot laboratory is more than double the size of the previous lab that served the company for more than 70 years. This investment will help Aqua adapt to the ever-changing water quality regulatory environment to better serve customers.

“For 135 years, our company has focused on delivering high-quality water to our communities and ensuring we are doing our due diligence to protect public health,” said Essential Utilities Chairman and CEO Christopher Franklin.

“The opening of this state-of-the-art laboratory at our headquarters in Bryn Mawr is the latest chapter in our long history of safeguarding our customers’ access to safe and reliable drinking water.”

The new lab employs 19 people: 13 chemists and microbiologists who conduct daily water sample tests and 6 other professionals who manage and conduct routine quality assurance tests and provide administrative support. Currently, laboratory employees perform about 90,000 water quality tests a year. The lab is named for a longtime Aqua employee, William C. Ross, who attended the event. Ross retired in 2018 as Aqua’s senior vice president of engineering and environmental affairs.

Aqua’s laboratory is certified by the Pennsylvania Department of Environmental Protection, the New Jersey Department of Environmental Protection, the Ohio Environmental Protection Agency, the North Carolina Department of Environmental Quality and the Virginia Department of Environmental Quality, and test results are accepted by each state for compliance testing.

“As science evolves and technology advances, we need to adapt and change to continue to be efficient and effective with our water treatment process and our understanding of emerging contaminants,” said Essential Chief Environmental, Safety and Sustainability Officer Christopher Crockett. “The new laboratory allows us to continue to evolve, grow and keep up with the rapidly changing developments in chemistry, microbiology and the environment. Our team will be using advanced technology to better understand what could be in drinking water and, in turn, better serve our customers.”

Franklin, Crockett and Aqua Pennsylvania President Marc Lucca were joined at the ceremony by Montgomery County Commissioners' Vice Chair Ken Lawrence Jr., Lower Merion Township Commissioner Scott Zelov, representatives from the Pennsylvania Department of Environmental Protection, and employees who work in the laboratory.

“It is an honor to officially open the new water quality laboratory with our partners, distinguished guests and employees,” said Lucca. “The dedicated employees who work in our lab help ensure Aqua Pennsylvania is able to provide safe drinking water to our customers and return clean wastewater to the environment. Their work and our continued efforts to improve mean we will continue to deliver safe water to the communities we serve and protect our environment for years to come.”


Essential Utilities Inc.

Gretchen Toner

762 W. Lancaster Avenue

PA 19010 Bryn Mawr

United States


+1 484 368 4816



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